A telehealth platform built for clinical presence — not just connectivity.
The technology of virtual sessions is the easy part. The harder part is staying relationally present through a screen — holding the therapeutic frame, reading what's happening, and being fully with your client when a physical room isn't what you're sharing. Kindred Practice is built around that harder part.
The virtual room is still a room.
Most telehealth platforms were built to solve a logistics problem: how do therapist and client connect when they can't be in the same space? That's a worthwhile problem. But it's not the only one.
Therapists who work virtually know that the relational and clinical demands of the work don't diminish because the medium has changed. What changes is the environment — and the tools a therapist has available within it. Kindred Practice treats the virtual session as a clinical environment in its own right. Everything you need is accessible within the session, without pulling you out of the therapy room to find it.
Everything the virtual session requires
PHIPA- and HIPAA-compliant video platform
Secure, encrypted video sessions built to support PHIPA requirements in Canada and HIPAA requirements in the US. Your clients' privacy is protected, and your compliance obligations are met — without that being something you have to think about session by session.
Individual, couples, family, and group sessions
Kindred Practice supports virtual sessions across all the formats you work in — individual, couples, family, and group therapy. Multiple participants can join a single session, with the same secure, encrypted environment regardless of who's in the room.
In-session note-taking
The floating note editor is accessible within the video session view. Capture what you need in the moment or leave the transcript to do the work and document after. Either way, nothing is lost and your attention stays where it belongs.
In-session access to client history and notes
Your client's full history — previous session notes, therapy goals, clinical context — is accessible within the session without switching windows or losing your place. The information you need is there when you need it, quietly.
In-session chat
A secure text channel within the session for sharing links, resources, or anything that needs to be sent to the client directly during the call. Useful for troubleshooting technical difficulties without disrupting the session.
Screen sharing
Share documents, worksheets, resources, or anything on your screen directly with your client during a virtual session. A natural extension of the clinical work into the virtual environment.
Automatic meeting links
When a virtual session is booked, the meeting link is generated and sent to the client automatically. Nothing to set up, nothing to remember, nothing that can fall through the cracks between scheduling and session start.
Seamless switching between in-person and virtual
Offer both in-person and telehealth sessions within the same practice, with the same ease. The system handles the logistics of each session type automatically — you just show up.
Built for the therapeutic relationship, not just the call.
The features above solve the logistics. But Kindred Practice's approach to virtual sessions goes further than that.
Paige holds the clinical context of each virtual session the same way she holds an in-person one — preparing a brief before you begin the session, drafting the note from the transcript after, and attending to the transition when the session ends. The medium changes. The quality of support doesn't.
For therapists who work primarily or entirely virtually, this matters. The administrative and cognitive weight of a full day of telehealth sessions is real — and Kindred Practice was built to carry it.
Frequently asked questions
Yes. All video sessions in Kindred Practice are encrypted and built to support PHIPA requirements in Canada and HIPAA requirements in the US. No separate compliance setup is required — it's built into the platform.
No. Clients join through a secure link sent automatically when the session is booked. No app download, no account creation, no technical setup required on their end.
Yes. Kindred Practice supports multiple participants in a single virtual session — for couples, family, or group therapy. The same secure, encrypted environment applies regardless of session format.
Yes. The note editor is accessible within the session view without leaving the call. You can also leave the transcript to do the work and have Paige draft the note after the session ends — whichever approach fits how you work.
Yes. Your client's previous session notes, therapy goals, and clinical history are accessible within the virtual session without switching windows. Everything you need is available without interrupting your presence in the room.
Yes. Kindred Practice supports both session types within the same practice and the same calendar. The system handles the logistics of each automatically — meeting links for virtual sessions, location details for in-person ones.
The in-session chat function allows you to communicate with your client by text if audio or video is disrupted — so you can troubleshoot or reschedule without the session ending abruptly. For persistent technical issues, reach out to hello@kindredpractice.com.
The virtual room deserves the same quality of presence as any other.
Try Kindred Practice free for 14 days and see what it feels like when your telehealth platform is built for the clinical work, not just the connection.